Frequently Asked Questions
Everything you need to know about your Maogoublue shopping experience.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 5-7 business days for domestic orders, while international shipping can take 10-15 business days depending on the destination and customs processing.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. Simply visit our Returns Portal to start your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are your materials sustainably sourced?
At Maogoublue, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat.